Help
Talk to a human
Support is handled by the team in Gurugram. The more context you give us, the faster we can fix it.
How to reach us
- Email — support@growthcharters.com (fastest; goes straight to the support queue).
- Contact form — growthcharters.com/contact.
- Phone— +91 98994 62534, business hours IST.
- Office — CLC Tower, 4th Floor, Plot 146, Sector 44, Gurugram 122003, India.
What to include
- The email address on your account (write from it if possible).
- What you were doing, what you expected, and what happened instead.
- A screenshot if it's visual; the page URL if it's page-specific.
- For billing: the payment reference from your receipt.
Response times
We aim to respond within one business day, and prioritize account-access and billing issues. Security reports (see below) jump the queue.
Reporting a security issue
If you've found a vulnerability, email support@growthcharters.com with "SECURITY" in the subject. Please don't test against other users' data — describe the issue and we'll take it from there.